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Privacy Policy

John Smith & Son Group Ltd
Cookies
Personal Information
External Links
Our Right to Change the Privacy Policy
How to Contact Us

John Smith & Son Group Ltd

The John Smith & Son Group Ltd is made up of the following companies:
John Smith’s UK Higher Education
John Smith's International
Hammicks Legal Information Services
Aztec Aspire

Introduction

We respect your privacy and understand that privacy is important to you and that you care about how your information is used. This privacy notice sets out the details about what data we collect and how we use it.

Where we collect personal data via our website, we will be upfront about it and confirm how we will be using it.

Our website is hosted in the UK.

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Cookies

We may store information about the visitor using cookies (files which are sent by us to your computer or other access device) which we can access when a return visit is made to our site. We do this so that when you return to the site, it will recognise you and customise your experience accordingly. Our cookies contain numerical identifiers only, no personal information or passwords are saved in the cookie.

If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. Our cookies will have the file names starting with johnsmith.co.uk and hammickslegal.com.

Information on deleting or controlling cookies is available at AboutCookies.org. You have the right to delete internet cookies, however please note that by deleting our cookies or disabling future cookies, it will erase the numerical identifier and our site will not recognise you. We rely on the use of cookies to process orders. Whilst you do not need to allow your browser to accept cookies in order to browse much of our website, you must have cookies enabled if you wish to shop or register.

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Personal Information

Name, email address and chosen passwords are saved on a central database when you register, this is so we can advise you of the status of an order placed or contact you for marketing purposes, if you have opted into this. No other personal information is stored on our website. You are able to update and edit this information at any time by accessing ‘My Details’ on the left toolbar. You may also control if you are contacted for marketing purposes when you first register on the site.

A secure server is used, which encrypts all payment information you input before it is sent and to ensure that any personal information (such as address, telephone numbers or email given when placing an order) is stored securely.

Financial information is used for billing purposes and to fulfil your orders. Financial information is held on a secure database with restricted access. These security measures prevent unauthorised release of, or access to, personal information

All information is restricted in our offices. Only employees who need the information to perform a specific job (for example, our finance department or a customer service representative) are granted access to personally identifiable information.

JS Group do not sell, rent, share or intentionally make personal information available to any third parties.

We have the right to contact users who have supplied their contact information (when registered) in relation to orders placed and technical website related issues.

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Marketing

If you have consented to receive marketing or a newsletter, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact us using the contact details below.

Retention

Unless stated elsewhere in this document or in our terms of services, we only store the data necessary to provide the services we provide to you. We will keep this data for as long as it is lawful for us to do so (this may be for as long as you are a customer or because of a legal obligation to retain the information, whichever is the longest).

Keeping your data up to date

It is important that any of your data that we process is kept up to date. We will from time to time ask you to verify your contact details but if you wish to update any information we hold about you, please contact us using the contact details below.

 

Erasure of your data (the “right to be forgotten”)

Under some circumstances you may request us to delete your data from our systems. Where this is possible (e.g. we don’t have any legal purpose for continuing to process your data) we will erase it from our systems.

If you wish to exercise your right to be forgotten, please contact us via the contact details below.

 

Portability

Your right to portability allows you to request a machine-readable format of the data you supplied to us and associated service logs (where we store them). Please contact us, using the contact details below, if you wish to receive a CSV export of your data.

 

Access to your data

You have the right to ask us about what data we hold about you, how we process it and provide you with a copy of the information, free of charge and within one month of your request.

To make a request for any personal information we hold and process about you, we would prefer it if you could put it in writing or in an email to the addresses below. We will need to verify your identity before providing the information and where necessary may contact you further to ensure we understand what data you are requesting.

 

Disclosure of information

We do not share any personal data with any third parties unless it is lawful for us to do so, if required by law to do so or if you provide us with permission to do so.

External Links

John Smith & Son Group Ltd websites contain links to other websites and we are not responsible for the content or privacy practices of these external internet sites. Users should be aware and read the privacy policies of these external sites. This privacy statement is only applicable to information collected by the John Smith & Son Group Ltd.

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How to Contact Us

Hammicks Legal Information Services can be contacted:

  • By post: Marketing Department John Smith & Son Group Ash House, Headlands Business Park, Ringwood, Hampshire BH24 3PB
  • Telephone: +44 (0)1425 485910
  • Fax: +44 (0)1425 489857
  • Email: customerservices@hammicks.com

If you have any questions about how we collect and use your information not covered in this privacy notice, or if you wish to speak to someone about our approach to data protection and privacy, please contact:

By email: GDPR@johnsmith.co.uk

 More information

For more information about your data rights and privacy or data protection in general visit the Information Commissioner’s Office website: https://ico.org.uk

Complaints

If you want to make a compliant about the way we are processing your data, you can contact us, using the contact details below. You also have the right to complain to the Information Commissioner’s Office: https://ico.org.uk/concerns/

Changes to our privacy notice

We may change or update elements of this privacy notice from time to time or as required by law. This version is effective 1st May 2018


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